Order Management
BD Biosciences offers a variety of ways for you to place and track orders so you can find a solution that works with your purchasing process. Our highly skilled order support group can help you choose the instruments, reagents and supplies that best meet your needs.
Online store
Our online store provides a robust shopping experience with powerful search tools and resources.
Online order inquires
For online orders sign in to your account or contact bdb_internet_orders@bd.com.
Features
- Institutional pricing
Sign in to automatically see all products listed with any institutional discounts you have in place.
- Shopping lists
Multiple, shareable shopping lists make it easy to place orders, share lists with colleagues or send lists to whomever purchases on your behalf.
- Online promotions
Shop online to take advantage of special offers exclusive to our online store.
- Mobile friendly
Our site is fully optimized for smartphones so you can access product information, find resources, place orders and check order status on the go.
- Order history
Your full order history is available online, including orders placed offline, so you can easily check shipping status or reorder items.
Offline orders
For instrument orders, your BD Biosciences Sales Representative can help you choose the instrument and options that best meet your needs. For reagents and supplies, a Customer Service Representative can help you select products, generate and confirm orders, and can direct you to the right BD resource for assistance with technical questions.
Offline order inquires
Tel: 855.236.2772
Fax: 800.325.9637
Email: BDBCustomerService@bd.com
See Support page for outside U.S. sales and ordering contacts.
What to include on a purchase order
For the most efficient order processing, please include the following information on your purchase order or correspondence:
- Purchase order number
- Shipping address
- Billing address
- Catalog number and description
- Quantity and size required
- Name and phone number of purchasing agent
- Name and phone number of end user
- Quotation number (if applicable)
- Vendor name (Becton, Dickinson and Company)
- Vendor address:
Becton, Dickinson and Company
2350 Qume Drive
San Jose, CA 95131
or the remit to address located on the top right portion of your invoice - Signature of authorized representative and date
- Standard payment terms are net 30 days